Privacy Policy

When you submit a form or request information through this website, we may collect your name, email address, phone number, inquiry type, message content, and any other details you choose to provide.

We may also collect limited technical information such as IP address, browser type, device information, pages visited, referring URLs, and interaction data for security, analytics, spam prevention, and site improvement.

We use submitted information to respond to inquiries, route real estate, hospitality, wine, or general requests to the appropriate team, schedule private conversations, improve the website experience, and protect the site from spam or abuse.

Submitting an inquiry does not create a purchase obligation, agency relationship, reservation, or contractual commitment by Puerta del Lobo or any affiliated party.

The website may rely on third-party providers for hosting, analytics, email delivery, form handling, security verification, and customer communication. These providers process information only as needed to support website operations and inquiry response.

Examples may include hosting infrastructure, email delivery services such as Resend, analytics tools, Cloudflare Turnstile or similar anti-abuse services, and CRM or broker-routing systems used to manage inquiries.

If you request information or opt in to updates, we may contact you about Puerta del Lobo opportunities, private consultations, hospitality updates, wine-related announcements, or relevant project information.

You may ask to stop receiving non-essential communications at any time by replying to the communication or contacting the project team directly.

We retain inquiry information for as long as reasonably necessary to respond to your request, manage project communications, comply with legal obligations, and maintain business records.

We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

You may request access, correction, deletion, or limitation of personal information you have provided, subject to applicable legal, contractual, and business-record requirements.

To make a privacy request, use the contact information available through the Puerta del Lobo website.